Local voices: Bath's Welcome Ambassadors - the friendly faces of the city

Welcome Ambassadors act as human information points to help people with any queries on Bath

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Bath Welcome Ambassadors

Bath Welcome Ambassadors are the friendly faces of the city, on hand to help visitors find their way around. Dressed in bright blue jackets, emblazoned with ‘Welcome to Bath’ and ‘Ask me!’, the team are dotted around the streets of Bath, ready to help those seeking out the city's museums, theatres, shops, attractions or sporting venues. If you see them, say hello!

June 25th, 2019

What are Welcome Ambassadors?

Welcome Ambassadors are the friendly faces of Bath, part of a team of volunteers providing a warm and informed welcome to the city centre for visitors, workers, residents and students. Welcome Ambassadors act as human information points to help people with any queries on Bath. They help visitors to explore the city's lesser-known attractions as well as the most popular must-do activities.

When can people find you around the city?

Our team is in Bath from Thursday to Sunday during the busiest parts of the day, which change seasonally. You may also find us during major city events, such as Bath Festival and university graduations. 

Bath Festival Courtesy Bath Festivals

What sorts of things do people ask you?

The majority of our queries are the locations of specific shops and attractions ("Where are the Roman Baths? Where is Marks & Spencer?"), followed by recommendations ("What can I do today? Where should I go for lunch?") If there’s a major event going on - such as the rugby, The Fed Cup, the Christmas Market, etc - we get asked questions relating to those. Occasionally, we get asked some really interesting questions, such as "Why is there Greek writing on The Pump Rooms when it’s Roman?" and "Where are the peregrine falcons?"

The Roman Baths, Bath UK Photo by Andy Fletcher
The Roman Baths, Bath UK

You obviously know the city very well, what is it you like about Bath?

One of my favourite things about Bath is the shops. We have a fab mix of high street chain stores and quirky independents. I really champion shopping local, and supporting our high street, so shop in the city as regularly as I can. Bath city centre is so compact it’s possible to explore the shops in a day. You can wander through the main 'spine' of the city where you’ll find well-known brands, and then potter down the side streets to discover cute cafes and independent stores in beautiful listed buildings. 

Summer's coming, how can people make the most of the outdoors in Bath?

You can cycle from Bristol into the centre of Bath on a fantastic car-free cycle path and it’s pretty flat too. There’s also a great circular route taking in the iconic Bath Two Tunnels (Sustrans route 244), the Dundas Aqueduct (Sustrans route 24) and the canal path through Bathampton.  

We’re also spoilt for choice for walks, with canal paths, to the more strenuous Bath Skyline walk. It’s only a three-mile circular route from the centre up to Bathwick Fields and back again, or you can go up the steep steps to Alexandra Park – only half a mile from the train station. Well worth it for the amazing views of the city. 

Bath Skyline Walk Photo by Paolo Ferla

For more details about Bath's Welcome Ambassadors and Bath Business Improvement District, click here.

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